Michael Anderson, Chief Concierge at The Observatory Hotel, Sydney, is one of Australia’s most pre-eminent hotel concierge’s. Michael has proudly been the welcoming face of the hotel for 15 years and has over 20 years experience in the service industry. His wealth of expertise, inside knowledge on the best attractions around Sydney and ability to open doors, has earned Michael a well deserved international reputation for service excellence.
Michael has received numerous awards for his commitment to the industry, including the AHA NSW accommodation division Employee Excellence in Service Award in 2000. Michael was also appointed the official ambassador for the Sydney 2000 Olympic ‘Welcome the World’ program. This high profile national campaign further elevated Michael into the public arena as a key spokesperson for Australia.
Michael is a member of the elite International Concierge Society of the Crossed Keys “Les Clefs d’Or and is firmly committed to the Orient-Express ethos of delivering highly personalised levels of service.
